Shipping policy

Order Processing & Dispatch

• Orders are processed within 2–3 working days, subject to product availability.
• Orders are shipped Monday to Saturday, excluding public holidays.
• Once dispatched, you will receive tracking details via email or SMS.

While we aim to deliver orders within 5-7 working days, delivery timelines may vary depending on your location and courier operations.

Delivery Partners

We ship through reputed courier partners to ensure your order arrives safely and efficiently.

If courier services are unavailable in your area, we may dispatch your order through government-registered post or other available shipping methods.

In rare cases where delivery is not feasible, Earthkinn reserves the right to cancel the order and initiate a refund.

Delivery Address

Please ensure that your shipping details are accurate and complete at the time of placing your order.

Earthkinn is not responsible for delays or failed deliveries caused by incorrect or incomplete address information. Any additional charges incurred due to incorrect details may be borne by the customer.

On Delivery

We recommend checking the package at the time of delivery.

If the package appears damaged, tampered with, or in poor condition:

• Please refuse delivery
• Inform our support team immediately
• Share photographs of the package and product

You may contact us at:
📧info@theearthkinn.in

Our team will review the issue and assist you with a replacement if applicable.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

All listed product prices are inclusive of applicable taxes.

Delays

While we strive to deliver within the estimated timeline, delays may occur due to unforeseen circumstances such as:

• Weather disruptions
• Courier delays
• Regional restrictions

Earthkinn does not guarantee delivery timelines but will always support you in tracking your order.